1._____ proceeds from an
oral warning to a written warning to a suspension to dismissal.
·
Positive
discipline
·
Progressive
discipline
·
Procedural
justice
·
Due process
2. Which question should
not be important in evaluating the value of training?
·
Was the cost of training
within the budget?
·
Did change occur?
·
Is the change due to
training?
·
Is the change positive
related to organizational goals?
3.________________
include everything in a work environment that enhances a worker’s sense of
self-respect and esteem by others.
·
Social responsibilities
·
Nonfinancial
rewards
·
Internal pay
objectives
·
General business strategies
4. Because practical
considerations make job tryouts for all candidates infeasible, it is necessary
to __________ the relative level of job performance for each candidate on the
basis of available information.
·
assign
·
accept
·
abandon
·
predict
5. Which of the
following is a distinctive feature of the U.S. system compared with other countries?
·
All agreements are of
unlimited
duration
·
Low union dues and small
union staffs
·
Exclusive
representation
·
Wages set by arbitration
councils
6._____ implies that
appraisal systems are easy for managers and employees to understand and
use.
·
Reliability
·
Sensitivity
·
Acceptability
·
Practicality
7._____ analysis is the
level of analysis that focuses on employees specifically.
·
Environmental
·
Individual
·
Employee
·
Operations
8. What can affirmative
action assist organizations in achieving that diversity initiatives
cannot?
·
Maximizing
creativity
·
Increased
productivity
·
Correcting specific
problems of the past
·
Maximizing workforce
commitment
9. Title VII of the
_____________ states that top executives in companies receiving government
support can retract bonuses, retention awards, or incentives paid to the top
five senior executive officers or the next 20 most highly compensated employees
based on corporate information that is later found to be
inaccurate.
·
American Recovery and
Reinvestment Act (2009)
·
Sarbanes–Oxley Act
(2002)
·
Pay for Performance Act
(2009)
·
Equal Pay Act (1963)
10. Which is not a
quality of Generation Y?
·
Short attention
spans
·
The constant need for
stimulation/entertainment
·
A blurring of the lines
between work and leisure time while on the
job
·
Inability to handle
numerous projects
11. When conducting a
performance feedback discussion, active listening requires
·
Interruptions to get
your point across.
·
Verbal communications
only.
·
Summarizing your key
points.
·
Summarizing what was
said and what was agreed to.
12. Training that
results in ______ is costly because of the cost of training (which proved to be
useless) and the cost of hampered performance.
·
simulation of
training
·
applicability of
training
·
reinforcement of
training
·
negative transfer of
training
13. Employee demotions
usually involve
·
A reduction in pay but
no loss of opportunity, status, or privilege.
·
A decrease in status and
privilege but no loss of opportunity or
pay.
·
An increase in pay and
more responsibility.
·
A cut in pay, status,
privilege, or opportunity.
14. What is our
country’s income maintenance program?
·
PPA (2006), 401(k)
·
ERISA
(1974)
·
COBRA
(1985)
·
Social Security
15. For organizations,
_________ is an indirect cost associated with
downsizing.
·
an increase in the
unemployment tax rate
·
administrative
processing
·
severance
pay
·
outplacement
Find the final exam answers here HRM 531 Final Exam Questions With Answers
16. ____________ is the
biggest hurdle to overcome in a pay-for-performance
plan.
·
Merit-pay increases
·
Inflation
·
Salary cap performance
level
·
Compensation equation
17. To avoid legal
difficulties related to performance appraisals and enhance credibility in
court, employers should
·
Present only the
employee’s
perspective.
·
Have friends testify.
·
Present only the
manager’s
perspective.
·
Document appraisal
ratings and reason for termination.
18.___________ is the
process where managers provide feedback to the employees regarding their past
and present job performance proficiency, as well as a basis for improving
performance in the
future.
·
Performance
management
·
Selection
·
Placement
·
Recruiting
19. If objective
performance data are available, which of the following is the best strategy to
use?
·
MBO
·
BARS
·
summated rating scales
·
work planning and review
20. In _____, workers
have been fired for refusing to quit smoking, for living with someone without
being married, drinking a competitor’s product, motorcycling, and other legal
activities outside of work.
·
constructive
discharge
·
lifestyle
discrimination
·
invasion of
privacy
·
defamation
21. Organizations
periodically turn to _________ to meet demands for talent brought about by
business growth and a desire for fresh ideas, or to replace employees who
leave.
·
entry-level
employees
·
their
subsidiaries
·
outside labor
markets
·
former employees
22. This made extensive
changes to the Employee Retirement Income Security Act (ERISA) of 1974 that
governs employer-sponsored, qualified (for tax deferral) retirement-benefit
plans.
·
The Pension Protection
Act (PPA) of 2006
·
Short-Term Severance Pay
laws
·
Employer Cost Shifting
laws
·
Short-Term Disability
laws
23. The Civil Rights Act
of 1991 offered what for victims of unintentional discrimination?
·
Race-norming
·
Affirmative
action
·
Monetary damages and
jury trials
·
Adverse impact
24. When companies
discover they can communicate better with their customers through employees who
are similar to their customers, those companies then realize they have
increased their _____ diversity.
·
external
·
internal
·
primary
·
secondary
25. In determining the
competitiveness of benefits, senior management tends to focus mainly
on
·
worth
·
value
·
security
·
cost
26. If employers fail to
check closely enough on a prospective employee who then commits a crime in the
course of performing his or her job duties, they can be held liable
for
·
Loss of consortium.
·
Negligent
hiring.
·
Hostile
environment.
·
Quid pro quo.
27. Properly designed
incentive programs work because they are based on two well-accepted
psychological principles: (1) increased motivation improves performance and (2)
·
recognition is a major
factor in
motivation
·
the Rucker
plan
·
control-based compensation
·
the Scanlon plan
28. Hard
quotas
·
Are a concerted effort
by the organization to actively expand the pool of applicants so that no one is
excluded because of past or present
discrimination?
·
Systematically favor
women and minorities in hiring and promotion decisions.
·
Are a commitment to
treat all races and sexes equally in all decisions about hiring, promotion, and
pay?
·
Represent a mandate to
hire or promote specific numbers or proportions of women or minority group
members.
29. Mary arrives at her
new job. Before she can begin actually doing the work, she must complete a
series of activities including role playing and virtual reality
interactions. What type of training method does Mary’s new employer
use?
·
Simulation
·
On-the-job
training
·
Organizational
development
·
Information presentation
30. A _____ occurs when
parties are unable to move further toward
settlement.
·
lockout
·
grievance
·
bargaining impasse
·
mediation
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